If, for (health) reasons, you can not visit the Hortus on your own, it is possible to bring a companion with you during your visit. Your companion may enter for free. You can register the companion at our main entrance, you do not have to reserve a separate ticket.
Guide dogs are allowed in the Hortus, if kept on a leash.
Wheelchair accessibility and wheelchair reservations
The Hortus is reasonably accessible for wheelchair users. Some places in the greenhouses are unfortunately not accessible. The garden paths in the Hortus are covered with gravel.
For people with mobility problems, the Hortus has an AVO wheelchair. You can reserve this wheelchair via email@example.com.
You can always visit the Hortus with your mobility scooter. Please note that many paths in the garden / greenhouses are limited accessible for mobility scooters. The paths are covered with gravel and in some places very narrow.
We ask you to limit your speed in the garden to that of the walking visitors. This to protect yourself, the other visitors and our collection.
There is a accessible toilet in the Hortus café. You can reach this via the separate wheelchair entrance behind the terrace.
Information in the garden
Everyone can enjoy the nature and atmosphere in the garden.
However, our information signs are difficult to read for visitors with a visual disability. If you want to learn more detaills about the collection, you can read about the collection on our garden page before / after your visit.
If, for (health) reasons, it’s difficult for you to participate in the daily flow of visitors. You need more time, space or guidance during your visit to the museum? You can book a guided tour at the Hortus. Contact us via 020-7025404 or firstname.lastname@example.org to see what is possible.