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Accessibility

Accessibility

On this page you will find information about the accessibility of the Hortus Botanicus Amsterdam for visitors with a disability. The Hortus welcomes you! Do you need more information? Contact us via our general telephone number 020-6259021, info@dehortus.nl or ask our employees in the garden.

You can find direct contact details on our contact page.

Getting to the garden

Visiting address: Plantage Middenlaan 2a, 1018 DD Amsterdam

Dropping of
It is possible to park temporarily in front of the main entrance of the garden to drop people of. You can reach the entrance when you arrive from the Nieuwe Herengracht. Long parking is not possible.

Disabled parking spaces in the neighborhood
There are two disabled parking spaces on the Plantage Parklaan at number 9A.

Public transport
Tram: 14: get off at Mr. Visserplein – This stop is not accessible for wheelchairs.
Metro: 51, 53 and 54: get off at Waterlooplein – This stop is accessible for wheelchairs.
Bus: 287: get off at Artis – This stop is not accessible for wheelchairs.
On the website of the GVB you can find information on the accessibility of all tram and metro stops.

General information

Companions
If, for (health) reasons, you can not visit the Hortus on your own, it is possible to bring a companion with you during your visit. Your companion may enter for free. You can register the companion at our main entrance, you do not have to reserve a separate ticket.

Guide dogs
Guide dogs are allowed in the Hortus, if kept on a leash.

Wheelchair accessibility and wheelchair reservations
The Hortus is reasonably accessible for wheelchair users. Some places in the greenhouses are unfortunately not accessible. The garden paths in the Hortus are covered with gravel.
For people with mobility problems, the Hortus has an AVO wheelchair. You can reserve this wheelchair via info@dehortus.nl.

Mobility scooter
You can always visit the Hortus with your mobility scooter. Please note that many paths in the garden / greenhouses are limited accessible for mobility scooters. The paths are covered with gravel and in some places very narrow.

We ask you to limit your speed in the garden to that of the walking visitors. This to protect yourself, the other visitors and our collection.

Accessible toilet
There is a accessible toilet in the Hortus café. You can reach this via the separate wheelchair entrance behind the terrace.

Information in the garden
Everyone can enjoy the nature and atmosphere in the garden.

However, our information signs are difficult to read for visitors with a visual disability. If you want to learn more detaills about the collection, you can read about the collection on our garden page before / after your visit.

Guided tours
If, for (health) reasons, it’s difficult for you to participate in the daily flow of visitors. You need more time, space or guidance during your visit to the museum? You can book a guided tour at the Hortus. Contact us via 020-7025404 or rondleidingenbeheer@dehortus.nl to see what is possible.

Tips for a relaxed visit

Quiet hours
The Hortus is open daily between 10:00 and 17:00. Do you want to visit the Hortus at a quiet moment? Plan your visit outside weekends and the holiday period.
The hours between 10:00 and 11:00 and between 16:00 and 17:00 are often relatively quiet.

The Hortus is more crowded when there are events in the garden. Therefore: check our calendar prior to your visit.

Avoid queues
On busy days, there may be a queue at our main entrance. We do not have a ‘fast-lane’ entrance. To avoid queus: we advise you to visit during the quiet hours. You can purchase your ticket in advance in our webshop.

Cafe
In our café you can enjoy food and drinks both inside the Orangery and outside on the terrace.
No music is played in the Orangery. During lunchtime it can be busy in the café.

Questions? Let us know

You can reach us on our general number: +31 20 625 9021